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Course Index

With more than 100 courses delivered by our respected training professional you are bound to find a suitable course for you. Click on a course category to view the full courses listing.

Course Category	Description
Business Communication	These courses are designed to help you improve your professional image and your communication skills with others and help you develop new skills and the confidence to sharpen up the impact and effectiveness of your  communications in a variety of situations.
Customer Service	These courses equip you with the skills to deliver consistent service quality and service excellence.
Equality and Diversity	These courses raise awareness and provide knowledge of equality and diversity.
Finance	These courses are designed to help make sense of finance.They will give you a clearer understanding of the fundamentals of business finance and the impact of decisions in those areas in a straightforward and easy to grasp way.
Health and Safety	The courses raise awareness and knowledge of statutory requirements and encourage safer working practice.
Information Technology (IT) Skills	These courses enable delegates to develop effective IT skills.
Management and Leadership Development	This comprehensive programme of leadership and management courses covers the essential skills, knowledge and behaviours that will produce highly effective managers and leaders.  Delegates will discover practical and straightforward ways to lead, organise and motivate in order to achieve outstanding performance and results.
Management Systems	These courses are designed to introduce delegates to the processes, tools and techniques to effectively implement, review, audit and continuously improve management systems.
Office Skills	The courses provide learners with basic office administration skills as well as IT skills on various computer packages including Microsoft Word and Excel.
Project Management	These courses will provide you with the essential skills and knowledge to effectively plan, implement and review projects and will equip you with the tools and techniques that you’ll need to support you in a project management role.
Social care	These courses provide the knowledge and skills for staff employed in the field of social care.
Vocational Training	National Vocational Qualifications (NVQs) are work-related, competence-based qualifications. They reflect the skills and knowledge needed to do a job effectively, and show that a candidate is competent in the area of work the NVQ represents.
Understanding Local Government	These courses are designed to help make sense of corporate governance and decision making with a local government context.