Liverpool Direct Limited

Environmental standard

Liverpool Direct Limited has successfully been accredited with the International Environmental standard: ISO14001. 

A copy of our environmental policy is available on request.

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Liverpool Direct Limited is a joint venture partnership formed between British Telecom (80.1%) and Liverpool City Council (19.9%) in 2001. In a groundbreaking deal, the best of public and private working was joined to achieve exceptional results.

Our head office is in Liverpool and the company now enjoys an annual turnover of over £60m and has over 800 employees. 

We have rapidly developed as a company and we are now working in partnership with other organisations in the public, private and community sectors. 

We offer consultancy for any size of business and work with you to help improve the way customers contact you, enhance the way your employees communicate with each other, and improve the way you do business. 

We have highly skilled staff committed to delivering services to over 1m customers, both nationally and internationally. 

Liverpool Direct Limited:

• Collects over £260m revenue a year.
• Provides ICT services to over 15,000 people and almost 200 schools.
• Delivers a human resource and payroll service to over 23,000 employees.
• Answers nearly 3m calls a year.
• Administers nearly 80,000 benefit cases and achieves a Comprehensive Performance Assessment score of 4 (excellent).   

We have a national reputation for service delivery and continuous performance improvement.

This site will give you an overview of the services we can provide and our achievements.
For more information and general enquiries about Liverpool Direct Limited please visit our contact us page.

Companies House Registration No: 04243845.