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Local authority success

Liverpool City Council's is, according to SOCITM (Society of IT Managers), a high-performing transactional site with a wide range of e-services that allow citizens to pay bills and access council services online. In October 2006 the site came top of all local government websites in tests carried out by SiteMorse, which assesses aspects such as code standards, functionality and accessibility.

Read the case study (PDF [56.2Kb]. Download time 13 seconds based on a 56k modem. Will open a new browser window.).

Content management

Writing for the web is a unique discipline - words that work well on the printed page don't always have the same impact on the screen. 

When you're creating a website it's vital that you understand your audience and communicate with them in the most effective way.  

Web Services offer expert consultancy with trained journalists who will help you produce the right content for your website. 

We'll work with you to identify your audience and communicate with them in the language they understand.

Web services

Computer keyboardWeb Services develops web solutions, specialises in web accessibility and provides content management services for council bodies and small to medium enterprises, and hosts websites. 

Web development
Web Services has developed over 30 internet and intranet sites including:

Through targeted re-design and by adding online services we have increased visitors to these key sites:

  • Visits to www.liverpool08.com more than doubled between the months of October 2005 (52,343) and August 2006 (107,606).
  • Visits to www.abae.co.uk increased by 40,000 a month post launch.
  • Visits to www.liverpool.gov.uk increased by nearly 200,000 per month over a period of three years (August 2003: 69,572 visits, August 2006: 268,952 visits).          

Web solutions
Solutions created for our customers include:

  • Address lookups.
  • Contact management and tailored on-line newsletters.
  • Course booking.
  • Forums - message boards to create an online community.
  • Mapping - provide visual location aids for your office or service.
  • Shopping carts - income generating functionality.          

Accessibility
Web Services has extensive experience of developing sites to the exacting requirements set by the W3C Web Accessibility Initiative.

Through technical know how and user testing we have ensured that sites produced by us reach the AA standard
set by the initiative. www.liverpool.gov.uk was rated top of all local government websites in October 2006 by Sitemorse - one key criteria was accessibility (see 'Local authority success' to the right).

To discuss your needs or for more information please contact Head of Web Services, Colette Kavanagh.